Question 1

How does BelX International work?

Accepted Answer

Create your account online, ship your packages to our Austin, Texas receiving facility, and we’ll process, consolidate, and airfreight your shipment to Belize.

Question 2

Where do I ship my packages?

Accepted Answer

Customers ship their packages to our U.S. mailing address in Austin, Texas, listed on our contact page.

Question 3

When is the weekly shipping cutoff?

Accepted Answer

Our weekly cutoff is Monday at 12:00 PM CST. Packages received after the cutoff will be included in the following week’s shipment.

Question 4

When do packages arrive in Belize?

Accepted Answer

Shipping deadline is 12:00 PM CST every Monday. Package pickup is available the following Tuesday at our local agent, Miller’s Depot in Roaring Creek village. Packages can also be forwarded through BPMS or inter-district shipping services, the following Wednesday.

Question 5

How will I know when my package arrives?

Accepted Answer

Customers receive email notifications when packages are received in Austin and again when they arrive in Belize. Shipment updates are also available through your online account.

Question 6

Do you offer package tracking?

Accepted Answer

Yes. BelX International provides shipment status updates via email throughout the shipping process.

Question 7

What payment options are available?

Accepted Answer

Payments can be made in the USA or Belize. Customers MUST pre-pay before shipment.

Question 8

Do you offer delivery within Belize?

Accepted Answer

Yes. We offer convenient pickup at our local agent, Millers Depot in Roaring Creek Village, or C.O.D. via BPMS or Inter District shipping.

Question 9

What types of items can I ship?

Accepted Answer

Customers can ship personal, retail, and business items that comply with shipping and customs regulations. Restricted or prohibited items may not be accepted.

Frequently asked questions